Senior Observability Engineer | NTT Ltd. | Hyderabad, Telangana, India

Position: Senior Observability Engineer

Location: Hyderabad, Telangana, India

Job Description

Qualification and Skills

Required written and spoken English (fluent or native), B2 or equivalent.
BSc degree in Computer Science, Software Engineering, MIS or equivalent will be appreciated.
Technical certifications in different technologies will be appreciated.
High resolution and troubleshooting ability
Ability to transfer knowledge across technologies, excellent learning ability.
Good organization and prioritization skills
Excellent communication skills and good team player
Passion for lifelong learning and personal and professional development
Ability to work under pressure and work in different projects at a time.
High sense of responsibility and ownership. Self-Direction and Self-Management skills
Knowledge of ITIL and industry management processes
Interest on methodology, tasks/activities coordination, as well as experience with Agile.
DevOps and Automation culture, interest on optimizing and maximize efficiencies.
Knowledge of monitoring tools.
Knowledge of monitoring protocols like SNMP, WMI and WINRM.
Knowledge of Internet protocols like TCP/IP, DNS or HTTP.
Knowledge in Windows and Linux operating systems.
Experience with web, middleware applications and databases.
Experience with Python and PowerShell
Experience working with REST API, SOAP, XML-RPC or JSON integration standards.

Interfaces with stakeholders and Operational Teams to come up with new or additional monitoring along with doing break fix.
Determines root causes of issues that are determined throughout testing.
Generate and maintain documentation for the monitoring tools. Examples: data inputs, interface layout, integrations data points, thresholds, and graphs
Provides timelines for fixing issues that are identified during testing.
Communicate needed changes to the rest of the monitoring team and organization when interdependencies exist.
Develop scripts and code when needed.
Produce working prototypes and then refine the prototypes into production ready deployments.
Takes input from senior team members and appropriately and accurately applies comments/feedback.
Consistently delivers high-quality services to the organization.
Maintains the applications that make up the monitoring toolset at NTT CSD.

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