Positions: php Developer, qa Manual tester , techincal Support executive
Location: Mohali
1.PHP Developer (1 to 3 years of experience)
Responsibilities:
- Collaborate with cross-functional teams, including designers and other developers, to develop and maintain PHP-based web applications.
- Write clean, well-documented, and efficient code following best practices.
- Troubleshoot and debug existing PHP applications, identifying and resolving issues in a timely manner.
- Participate in code reviews to ensure code quality and adherence to coding standards.
- Develop and maintain database schemas and queries for efficient data storage and retrieval.
- Integrate third-party APIs and services into PHP applications.
- Stay updated with the latest PHP frameworks, libraries, and industry trends to incorporate them into development projects.
- Test and deploy applications, ensuring proper functionality and performance.
- Collaborate with the QA team to resolve reported bugs and ensure a smooth user experience.
- Provide technical support and guidance to other team members as needed.
Requirements:
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
- Proven experience in PHP web development, with a strong understanding of PHP frameworks such as Laravel, Symfony, or CodeIgniter.
- Solid knowledge of MySQL or other relational databases, including database design and query optimization.
- Proficiency in HTML, CSS, JavaScript, and jQuery.
- Experience with version control systems, such as Git or SVN.
- Familiarity with Linux environments and command-line tools.
- Strong problem-solving and analytical skills.
- Excellent communication and teamwork abilities.
2.QA Manual Tester (5 to 7 years of experience)
Responsibilities:
- Design and develop comprehensive test plans, test cases, and test scripts based on project requirements.
- Execute manual testing of web-based applications to identify software defects, usability issues, and performance bottlenecks.
- Perform functional, integration, regression, and system testing to ensure product quality.
- Create and maintain test documentation, including test scenarios, test data, and test reports.
- Collaborate with cross-functional teams to reproduce and troubleshoot reported issues.
- Use defect tracking tools, such as JIRA or Bugzilla, to log and track defects, and verify fixes.
- Participate in agile development processes, including sprint planning and daily stand-up meetings.
- Identify areas for test process improvement and contribute to enhancing overall testing practices.
- Mentor junior testers and provide guidance on testing methodologies and best practices.
Requirements:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- Extensive experience in manual testing of web-based applications.
- Strong understanding of software testing principles, methodologies, and best practices.
- Proficiency in test case design, execution, and defect tracking.
- Experience with test management tools, such as JIRA, TestRail, or HP ALM.
- Solid knowledge of SQL and ability to write complex queries for data validation.
- Familiarity with automation testing tools and frameworks is a plus.
- Excellent analytical, problem-solving, and communication skills.
3.Technical Support Executive (1 year and above of experience)
Responsibilities:
- Provide technical assistance and support to customers via phone, email, or chat.
- Troubleshoot and resolve technical issues related to software applications or systems.
- Respond to customer inquiries and provide accurate information and solutions promptly.
- Log and track customer interactions and issues in the ticketing system.
- Collaborate with cross-functional teams, including developers and QA, to resolve complex issues.
- Escalate critical or unresolved issues to the appropriate teams and follow up for timely resolution.
- Ensure high customer satisfaction by delivering exceptional support and service.
- Maintain a strong knowledge base of the company’s products and services.
- Contribute to the creation and maintenance of support documentation, FAQs, and knowledge base articles.
Requirements:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- Proven experience in technical support or customer service roles.
- Strong problem-solving and troubleshooting skills.
- Excellent verbal and written communication skills.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Basic knowledge of software applications, databases, and networks.
- Familiarity with ticketing systems and remote support tools.
- Customer-centric mindset with a passion for delivering outstanding service.
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Application Process: If you are interested in any of the above positions at Unify Wizards, please send your updated resume to HR@unifyrcm.com or vineet.rana@unifyrcm.com. In your email, please mention the position you are applying for along with your contact details. Shortlisted candidates will be contacted for further evaluation.
Note: This job description provides a general overview of the positions and may not encompass every task or responsibility.