Position: Lead Quality Assurance Administrator
Location: Hyderabad, Telangana, India
Company Description
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
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Job Description
- Support performance and overall effectiveness of team, as well as cross-group complex quality assurance and assess problems and issues to ensure activities follow the necessary internal and external regulatory and risk management practices
- Provide feedback and present ideas for improving or implementing processes and tools
- Perform or guide others on complex development of new concepts, techniques and standards that require planning, evaluation, and interpretation
- Independently prioritize work and provide day-to-day-work leadership and mentorship to team
- Lead or contribute to reviews including analysis and trending of findings, proposed recommendations for change to impact future quality, test development and reporting on results
- Provide guidance and subject matter expertise to immediate team and functional are
- Coach lower level analysts on quality assurance, department operations, procedures and policies
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Qualification and Skills
- Experience in Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 6+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
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