Position: Senior Automation Test Engineer

Location: Bengaluru, Karnataka, India

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About the job

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Working within Product Engineering, your mission will be to play an active role in identifying and testing key features of the product. Apart from building automation test scripts, you should be able to develop well-planned and structured test plans/cases. You should also be able to mentor, guide and train other engineers. You should be able to evaluate the product requirements, time limitations and system limitations when developing automation tests and be up to date on new technologies and software testing practices.

Job Summary

• Gain an understanding of the product requirements and develop automation suites to test the product during development and release phase
• Devising ways to improve the software testing process to ensure higher-quality releases.
• Ensure high level of automation and reducing time to market
• Facilitate proactive solutions by collecting and analyzing use cases
• Participate in automation and performance testing
• Be the voice of customer for quality and user experience

Key Responsibilities

• Plan and prioritize automation test activities
• Plan and execute automation and performance testing
• Product functionality, robustness and scale testing
• Prepare automation scripts
• Coordinate with the product owner and product development team to achieve optimum automation
• Identify weaknesses and problem areas in the software application
• Suggest automated software test procedures
• Develop,maintain,execute,andtroubleshootautomationsoftwareissues
• Monitoring assurance metrics and process results
• Assist directly and indirectly in the hiring process and development of technical talent

Requirements

• Bachelor’s degree in engineering, CS or equivalent experience
• 4 to 6 years of professional automation testing experience
• Complete understanding of automation systems and databases
• Basic knowledge of scripting and other related procedures
• Expertise in automation testing tools like Selenium and Cucumber
• Experience with Cypress and REST Assure
• Understanding of testing protocols
• Excellent written and verbal communication skills
• Automation framework development experience

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Good to have

• Good analytical and troubleshooting skills
• Good time management and organizational skills
• Ability to work collaboratively and manage project deadlines
• Working experience in AWS, GCP
• Contact Center or Telecom domain experience
• Web technologies, testing for secure, PCI DSS, GDPR compliant deployment
• CI-CD, Code coverage integration and automated testing and deployment

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