We are looking for a Senior QA Engineer (Manual Testing) with 5+ years of experience, preferably with a background in CRM and Salesforce-based applications. The ideal candidate will have strong communication skills, hands-on testing expertise, and a deep understanding of QA processes in Agile environments.
Key Responsibilities:
- Perform manual testing for CRM-based web applications, with a focus on Salesforce.
- Participate in requirement analysis and contribute to user experience enhancements.
- Create, review, and execute test artifacts including test plans, test cases, and test reports.
- Conduct thorough functional, integration, regression, and system testing.
- Ensure comprehensive test coverage through well-defined positive and negative test scenarios.
- Collaborate with cross-functional teams including developers, product managers, and stakeholders.
- Report and track bugs using tools like Jira or Azure DevOps.
- Analyze defects and perform root cause analysis.
- Estimate testing efforts and manage multiple testing assignments simultaneously.
- Support continuous integration and delivery practices using tools like Azure DevOps or Jenkins.
Required Skills:
- 5+ years of hands-on experience in manual testing of web-based applications.
- Experience testing CRM applications, especially Salesforce platforms.
- Strong knowledge of SQL and database testing.
- Proficiency in test management and bug tracking tools (Jira, Azure DevOps).
- Solid understanding of SDLC, Agile, and Waterfall methodologies.
- Deep knowledge of QA fundamentals and the bug life cycle.
- Strong logical reasoning, troubleshooting, and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to handle client communication and work independently or as part of a team.
Nice to Have:
- Salesforce Certification or ISTQB Certification.
- Exposure to CI/CD tools like Azure DevOps, Jenkins, etc.
Soft Skills:
- Self-motivated and resourceful.
- Strong ownership and accountability.
- Willingness to work in a dynamic and fast-paced environment.
- Effective collaboration with internal teams and external stakeholders.
Click Here to Apply