Job Title: Software Quality Assurance
Company: Capgemini
Location: Mumbai
Experience: 4 to 6 years
Job Description
- A self-motivated team player with experience in delivery processes , Quality framework and tools used in Quality Management and IT industry
- Excellent understanding of delivery methods and frameworks (Project & Service Management , Agile, ITIL ). Rich experience of industry best practices and its implementation
- Proficient with process definition and implementation covering various life cycles – Development / Maintenance / Transformation / Improvement / Innovation
- Engage regularly with delivery teams to understand the contractual commitments, client expectations, current compliance and risk status and challenges in projects
- Building Process awareness in Engagement – Provide necessary process training , walkthrough of the processes and templates , assisting in Tools Setup
- Perform periodic audits covering process, quality assurance, compliance, metrics and risk reviews aligned with customer’s expectations
- Strive for Value Add exercises to bring WoW factor e.g. Incident reduction FMEA effectiveness Six Sigma Initiatives, Early Alerts etc
- Monthly reviews and reporting of performance, findings, recommendations, alerts and inferential analysis to the management
- Ensure readiness of the account project for internal and external audits
- Thorough understanding of delivery life cycle and frameworks like Waterfall, Agile, ITIL, Agile Service Management
Primary Skills
- Perform periodic audits covering process, quality assurance, compliance, metrics and risk reviews aligned with customer’s expectations
- Strive for Value Add exercises to bring WoW factor e.g. Incident reduction FMEA effectiveness Six Sigma Initiatives, Early Alerts etc
- Monthly reviews and reporting of performance, findings, recommendations, alerts and inferential analysis to the management
- Ensure readiness of the account project for internal and external audits
- Thorough understanding of delivery life cycle and frameworks like Waterfall, Agile, ITIL, Agile Service Management
Secondary Skills
- Sound knowledge of various IT industry best Standards, frameworks and models ISO 9001, ISO 20000 , CMMi, Agile , Lean & Six Sigma , ITIL, ASM , DevOps, SAFe
- Participate / Conduct focus reviews and deep dive reviews of critical projects
- Provide Mentoring and guidance to team members
Share your resume at ramchandra-chandrahas.nale@capgemini.com
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