Manager of Quality Engineering | Relatient | Pune, Maharashtra, India

Position: Manager of Quality Engineering

Location: Pune, Maharashtra, India

Job Description

Qualification and Skills

• BS degree or equivalent in computer science or related field.  
• 5+ years of experience in Software Quality Assurance covering the aspects of Test Automation, performance testing and security testing.   
• 1-3 years of supervisory experience is preferred.  
• Strong knowledge of Software Development Lifecycle and QA Processes.  
• Strong emphasis on solution design with meticulous attention to detail.
• Strong management experience in a changing environment.  
• Strong interpersonal skills including ability to build authentic relationships, constructively challenge conventional thinking, engender trust, cooperate as a team leader or team member, share information and deliver results with a team.  
• Must have hands-on experience with the following technologies – Java, Selenium, Appium, SQL, JSON, MYSQL, JavaScript, CSS and HTML.  
• Excellent understanding of one or more BDD and functional test automation toolkits – Cypress, Selenium, Cucumber, Robot framework, Flutter etc.
• Sound understanding of test philosophies – TDD, BDD, Page Object Models.
• Strong exposure to API test automation – Rest Assured/ Postman
• Test and performance testing – JMeter, Gatling.
• Must have strong foundation on web protocols and hands-on experience on API/Services testing, using tools such as SOAP UI, Postman etc.   
• Ability to understand, implement and enhance latest Test automation frameworks- using any 2 of the mentioned test automation tools: Webdriver.io, Cypress.io, Selenium-Protractor, Cucumber, or equivalent.  
• Must have hands-on experience working in Cloud environment- AWS or any other cloud environments.
• Exceptional Problem Solving and interpersonal skills, communication skills (written and verbal), attention to detail.  
• Must have worked in positions which have site and product releases on a frequent basis (at least one per month)  
• Experience in QA Resource Planning & Team performance.  
• Coordinates and collaborates with QA and Dev partners (Internal & External)  
• Certifications in ISTQB, CSTE, ITIL  

Responsibilities

• Coordinate creation of test cases based on complex business requirements documents, system design documents, mapping and transformation rules.
• Prepare Test Strategy and Master Test Plans for projects in the work program.
• Plan and support user acceptance testing, official sign-off approval on releases ready for UAT and production.
• Build and nurture a strong team of QA professional with expertise on all facets of test automation – Unit, API, Integration, functional, Performance and manual exploratory testing
• Build and track KPIs to help the management get a clear vision on work progress and stay accountable for all the ups and downs
• Motivate, nurture, and guide the individual QA team members
• Understand the impact of biggest issues on customers and build strategies in QA platform to tackle those issues
• Provide the schedule and sequence of testing activities for all projects in the work program.
• Oversight for all test planning, documentation and execution of functional, systems, end to end, and regression tests to uncover defects and improve the overall quality of the software.
• Interface with business and project teams to understand and resolve any quality issues that are discovered during any phase of the project life cycle.
• Review Business Requirements for gaps, traceability and testability.
• Enforce defect management procedures within the project team. 
• Support Project Manager to identify risks and to develop mitigation strategies. 
• Provide input to project management on risks or issues related to testing. 
• Assist in implementing improvements in test methods and strategies-continuous evaluation of testing process for possible improvements.
• Monitor project burn down rate and budget in conjunction with the project manager for forecasting  
• Manages the testing team, effort, services, and releases for Projects (End-to-End).  
• Communicates QA Project Status to Stakeholders.
• Participate in sprint and project planning and execute on project commitments.  
• Develop test strategies and test suites using various testing methodologies and tools available.
• Ensure the appropriate testing methodology is implemented, including functional / unit testing, regression testing, browser compatibility testing, stress / performance testing, mobile testing, pass / failure testing and post release validation (smoke) testing for web and back office systems.
• Collaborate closely with developers, product owner, and other team members to make sure stories acceptance criteria is consistently understood across the team; lead test cases review to gain a common understanding of acceptance criteria.  
• Enhance automation framework, create, maintain, and execute automated test scripts.
• Responsible for Automation coverage – Regression and In-sprint for the product supported and integrating it with CI/CD pipeline enabling Continuous Testing  
• Work closely with other QA analysts, developers, vendors and integration partners to ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality.
• Monitor, manage, and report bugs using customized bug tracking tools industry standard tools such as JIRA.  
• Participates in design and implementation of QA test strategies and protocol for testing software releases.  
• Implements testing procedures and overseeing the QA process.  
• Conducts analysis checks on product specifications.  
• Represent the QE team on complex application development or maintenance projects.

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