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Applications Analyst 4 | VIAVI Solutions | Pune, Maharashtra, India

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Position: Applications Analyst 4

Location: Pune, Maharashtra, India

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Job Description

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Responsibilities

  • Design solutions based upon business requirements and user specification
  • Prepare technical solutions as well as review technical solutions
  • Interact with End-users on clarification of incidents/problems and provide resolution to global users
  • Partner with business units to ensure efficient use of application and help enhance application
  • Responsible for understanding the current process, identify and deliver service improvement
  • specifications, coding, testing, debugging and documenting software programs of varying complexity following the predefined standards and best practices
  • Prepare SOP (Standard Operating Procedure) for new and existing solutions
  • Anticipate and remediate problems spanning the full range of Oracle Agile PLM application and their integration points; manage Oracle Support SRs as well as internal users’ support requests.
  • Coordinate process improvements with business; gather and document functional/technical requirements
  • Collaborate with cross-functional teams to evaluate business challenges and determine final business requirements Complete business process mapping and identify opportunities for improvement
  • Support a change management process to manage patch applications and changes to the configurations
  • Develop test plans and manage user testing for system changes
  • Guide/coach other team members in delivering the solution

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